At Little Wild Souls, we are committed to protecting your privacy and ensuring that any personal information you share with us is handled safely, responsibly, and in accordance with the New Zealand Privacy Act 2020.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit an inquiry, or book a workshop or activation with us.
Privacy Policy
1. Information We Collect
We collect personal information that is necessary to provide our services, process bookings, and deliver customised workshop experiences. This may include:
Contact Information: Your full name, email address, phone number, and physical or event address.
Booking & Event Details: Event date, location, event type (e.g. kids party, corporate event, Sip & Craft), guest counts, and special requests.
Health & Safety Information: Known allergies, dietary requirements, or skin sensitivities for participating guests (where provided by you).
Payment Information: Bank details or transactional records (Note: Online card payments are processed securely through third-party payment providers, and we do not store full credit card details on our servers).
Media & Photos: Photos or videos taken during events (collected only with prior consent).
Website Analytics: Standard website usage data, such as IP addresses, browser type, and page visits (collected via cookies).
2. How We Collect Your Information
We collect personal information directly from you when you:
Fill out an inquiry form or booking request on our website.
Communicate with us via email, phone, social media, or messaging platforms.
Pay a deposit or settle an invoice.
Subscribe to our newsletter or promotional updates.
3. Purpose of Collection & How We Use Your Information
We collect and use your personal information for the following purposes:
To communicate with you regarding your inquiry, booking, or customised workshop setup.
To process payments, deposits, and invoices.
To ensure guest safety during workshops (e.g. managing materials around known allergies).
To plan travel, logistics, and setup requirements for your event location.
To send marketing communications or promotional offers (only if you have opted in).
To comply with legal, tax, and accounting obligations under New Zealand law.
4. Media & Photography Consent
We love sharing photos and videos of our creative workshops on our website and social media channels.
Children’s Events: We will never publish recognisable photos or videos of children without explicit prior written or verbal consent from the parent or organiser.
You may opt out of photography or videography for your event at any time by notifying us prior to the event date.
5. Disclosure & Sharing of Information
We respect your privacy and will never sell or rent your personal information to third parties. We may share limited personal information with trusted service providers strictly to operate our business, including:
Payment Processors & Cloud Software: Secure cloud platforms used for accounting, online payments, website hosting, and email communications.
Subcontractors & Staff: Event facilitators or assistants directly involved in executing your workshop.
Legal Requirements: When required by law or to respond to lawful requests from regulatory authorities.
6. Storage & Security
We take reasonable physical, electronic, and administrative steps to protect your personal information against loss, unauthorised access, misuse, modification, or disclosure.
Personal information is stored securely using password-protected cloud platforms and systems with restricted access.
While we strive to protect your personal data, no internet transmission or electronic storage system is 100% secure.
7. Access & Correction Rights
Under the NZ Privacy Act 2020, you have the right to:
Request access to any personal information we hold about you.
Request the correction of any incorrect, outdated, or incomplete personal information.
Request the deletion of your personal information (subject to legal or tax record-keeping requirements).
To exercise any of these rights, please contact us at www.littlewildsouls.com
8. Cookies & Website Analytics
Our website may use "cookies" to enhance your browsing experience and collect non-identifiable usage statistics. You can choose to disable cookies through your browser settings, though some website functions may be limited as a result.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or relevant legal requirements. Updated versions will be posted directly on our website with the revised date.
10. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your information is handled, please reach out to us:
Business Name: Little Wild Souls
Location: Auckland, New Zealand
Email: info@littlewildsouls.com
Website: www.llittlewildsouls.com